Obyshandmade is taking a short break
Reviews
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Laura on Dec 28, 2022
5 out of 5 starsThis was a gift for my nephew- he loves it! So easy to bring with him where ever he goes to play.
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chloe on Dec 14, 2022
5 out of 5 starsVery happy with this bag ! It arrived fast and looks great, I'm sure my nephew will enjoy this christmas present. Thank you
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Rachele on Sep 29, 2023
5 out of 5 starsTruly a beautiful item and truly packaged with love! Thank you
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Rebecca on Sep 16, 2023
5 out of 5 starsArticle of excellent forging and quality products. Useful for kindergarten and as a gift!
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Clelia on Aug 18, 2023
5 out of 5 starsRotolo portamatite tenerissimo con la fantasia delle formiche! Il ricamo del nome del mio bimbo lo rende davvero perfetto per iniziare la scuola materna al meglio!🥰
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Clelia on Aug 18, 2023
5 out of 5 starsBeautiful case! My baby loved the tractor embroidery! 😍 Roberta was very kind and helpful, very fast shipping!
My funny and joyful world
Shop members
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Roberta Sommo
Proprietario, Designer, Maker
Architect on the run from the cities, lover of design against the current and inveterate crafter.
After 10 years around Europe looking for "what I want to do when I grow up", I found myself and my creativity in a sewing machine in Sardinia.
Shop policies
*** IMPORTANT*** Although the working time for all items "MADE TO ORDER" is on average in 8-15 working days, BEFORE MAKE A PURCHASE please contact me to verified the WAITING LIST. In case of delay you will immediately contacted through message.
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My products are completely handmade with care and attention for the details, each object is fruit of my creativity and therefore unique and customizable!
In my shop you can find mainly baby mobiles and name banners for your nursery or children's room, but I'm always ready to accept new challenges to give shape to your ideas! Don't hesitate to contact me!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
The payment is provided to the moment of the purchase. If the payment is not made within 3 days of the date of purchase, and you have not contacted me, it will be replaced on sale.
All the prices are expressed in Euro € and they include the package for the forwarding, do not include the postage and handling.
Shipping
✦✦✦ TIME AND METHOD OF FORWARDING ✦✦✦
All items "ready for delivery" will be shipped in 1-2 working days from the time of purchase and payment.
All items marked as "made to order" will have a processing time of 8-15 working days plus shipping. BEFORE purchase contact me to check the waiting list situation.
I ship from Sardinia (Italy) with the processing times indicated on the page of the article, any delays will be communicated via message.
The shipment will take place via the ITALIAN POST with tracking. The prices depending on the size and weight of the item with the costs and times indicated in the single listing.
If you need another method of sending select one of the options indicated at the time of purchase, for any doubt or request please send a private message BEFORE proceeding with the purchase.
** ATTENTION: in some countries outside the EU (for example Canada, Australia) the shipment can be tracked ONLY up to the Italian border.
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Oby's Handmade is not considered a responsible person for not arrived deliveries.
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More informations on the official page: www.poste.it/prodotti/raccomandata-internazionale.html?wt.ac=1473800430931
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** ATTENTION: during the Christmas, the forwarding might ask for more time, then the object is advised to improve with wide anticipation, I will not be able to be responsible for any delays.
Additional policies and FAQs
It is very important to know your opinion to improve the service I give to my clients. Also on Etsy, the feedback is the main tool to assess the reliability of the seller.
For any problem related to the products you received, send me a message to find together a solution and then release the feedback.
We perform commissioned work and customization of the objects that are displayed in the shop. If you can not find what you are looking for, do not hesitate to contact me to commission a job, together we can create a unique object.
Privacy
This privacy policy describes how and when I, Roberta Sommo owner of Oby's Handmade, collect, use and share information when you purchase an item from me, when you contact me or when you use my services through Etsy.com or its related sites and services.
This privacy policy does not apply to the practices of third parties that are not dependent on me and that I do not control, including Etsy or third-party services that you access through Etsy. To learn more about Etsy's privacy practices, you can review Etsy's Privacy Policy.
1. The information I collect
To complete your order, you must provide me with certain information (Etsy provided it to me with your permission), such as your name, email address, mailing address, payment information, and details of the product you ordered. You may decide to provide me with additional personal information (e.g. for a custom order), if you contact me directly.
2. Why I need your information and how I use it
I rely on a number of legal bases to collect, use and share your information, including:
• are necessary to provide my services, such as when I use your information to complete your order, to resolve disputes or to provide customer support;
• when you have provided your affirmative consent, which you can revoke at any time, for example by registering on my mailing list;
• if necessary for compliance with legal obligations or a court order or in connection with a legal action, such as retaining information about your purchase if required by tax law; and
• if necessary for my legitimate interest, provided that your rights or interests do not prevail, for example 1) provide and improve my services. I use your information to provide the services you have requested and in my legitimate interest to improve my services; and 2) Compliance with Etsy's Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Seller Policy and Etsy Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I will only share your personal information for limited reasons and circumstances, as follows:
• Etsy. I share information with Etsy as needed to provide you with my services and to comply with my obligations under Etsy's Seller Policy and Terms of Use.
• Service Providers. I use trusted third parties to perform certain functions and to provide services to my store, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I proceed with the sale or merger of my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.
• Compliance with the law. I may collect, use, store and share your information if, in good faith, I reasonably believe it is necessary to: (a) respond to legal process or governmental request; (b) enforce contracts, conditions and regulations; (c) prevent, investigate and combat fraud, and other problems related to illegal, security or technical activities; or (d) protect the rights, property and safety of my clients, or others.
4. Data retention
I will only retain your personal information for as long as necessary to provide you with my services, as set out in my Privacy Policy. However, I may be required to retain such data to comply with legal obligations, resolve disputes and enforce contracts. Typically, I keep your data for the following period of time: 4 years.
5. Transfers of personal information outside the EU
I may retain and process your information through third-party hosting services in the United States and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with data protection and government surveillance laws different from those in force in your jurisdiction. If I were to transfer your personal information outside the EU, I would rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6.Your rights
If you reside in certain territories, including the EU, you have several rights related to your personal information. While some of these rights are of general application, others apply only in certain specific cases. I describe these rights below:
• Access. You have the right to access and receive a copy of your personal information in my possession by contacting me using the contact details below.
• Modification, limitation, deletion In addition, you have the right to modify your personal information, to limit the use of your personal information or to delete your personal information. Except in exceptional circumstances (such as where I am required to retain data for legal purposes), I generally delete personal information upon request.
• Opposition. You can object to (i) my processing of some of your information based on my legitimate interest and (ii) receiving marketing messages from me after you have provided your explicit consent to receive them. In such cases, I will delete your personal information, unless there are compelling legitimate reasons on my part to continue using such information or where it is necessary for legal reasons.
• Complaint. If you reside in the EU and wish to express a concern regarding the use of your information (and without prejudice to any rights you may have), you have the right to do so with your local data protection authority.
6. How to contact me
For the purposes of European data protection law, I, Roberta Sommo, am the data controller of your personal information. If you have any questions or concerns, please contact me at the email address obyshandmade [!at] gmail.com
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This Privacy Policy describes how and when I, Roberta Sommo owner of Oby's Handmde, collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Transfers of Personal Information Outside the UE
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
6. How to Contact Me
For purposes of EU data protection law, I,Roberta Sommo, am the data controller of your personal information. If you have any questions or concerns, you may contact me at obyshandmade [!at] gmail.com
More information
Frequently asked questions
Gift wrapping and packaging
All decorations will be carefully wrapped in tissue paper and sent with a cardboard box dim. about 35x35xh5 cm.
The stork with baby will be wrapped in tissue paper, placed on a rigid and carefully packed tray dim. about 40x25x3 cm
Gift wrapping and packaging
On request there is the possibility of adding a gift box and a dedicated handwritten ticket.
Custom and personalized orders
Customization includes the choice of colors, characters and details.
The design of new characters lengthens the processing and delivery times, better to agree on delivery times.
Care instructions
I recommend cleaning the felt decorations simply by using a clean damp cloth. Do not wash under running water or leave to soak.
Custom and personalized orders
I do not reproduce works by other craftsmen, I only use characters designed by me
Hang the mobile
I do not supply any type of support for suspension for the baby mobiles.
Seller details
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